But if specialized voice recording can be a strong positive force for organizational advantage, it can also prove a valuable ally when things go wrong:
Theres no doubt about it. Voice recording is now as relevant to the small to medium enterprise or organization as it once was only to the largest of users.
HOW DOES VOICE RECORDING WORK
Most organizations are already familiar with voice recording in the form of telephone answering or voicemail machines. Specialized voice recording systems, while they do a lot more, can be as easy to operate.
Whereas answering machines record limited incoming messages on a single line or channel, voice recording keeps a record of both sides of many live conversations at the same time, stamping each with a unique identification code.
Rather than use special tape cassettes as the recording and storage medium, voice recorders are moving to much more robust optical disks that can be bought in computer stores. Recorded voice quality is unparalleled.
A single days telephone activity in a moderately busy office can generate many hours of recorded information. A single disk can hold upwards of 300 hours of speech and be re-used up to 1,000 times or kept in an archive.
When it comes to playing back, swiftly accessing individual conversations is easy. Advanced voice recorders work like any other shared PC peripheral. Users simply click their computer mouse on the conversation or series of conversations they want.
Playback, as many times as is required, is virtually instantaneous. Searches can be made according to a wide range of parameters including calling number, dialed number, and duration of calls.
WHOSE RECORDING SYSTEM TO CHOOSE?
At Simko Office Systems, wed like you to talk to us.
Thats partly because we have Mirra, probably the worlds most advanced and least expensive voice recorder for small to medium organizations.
But its also because, while we develop recording systems for demanding military, medical and air traffic control use, we also have a good understanding of just what the technology can do in environments like yours where the pressures - but not always the pace - are a little different.
For a no-obligation exploration of the benefits voice recording could deliver for your organization, call us now.
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